City-wide Home Wi-Fi offer

All offers are for limited period and designated residential area only, subject to relevant terms and conditions. Please contact our sales representatives for details. NETVIGATOR Broadband Services and HKT Home Wi-Fi Services are provided by Hong Kong Telecommunications (HKT) Limited (“HKT”), subject to relevant terms and conditions. HKT may amend any terms of these offers, without prior notice. In case of any disputes concerning these offers, HKT’s decision shall be final.

1. This offer is only available to designated new consumer customers in designated residential area (whose service installation address has not been installed with any HKT Home Wi-Fi Service within 3 months prior to the service application date) who have newly subscribed to designated Home Wi-Fi Service with not less than 24-month commitment period. Wi-Fi wireless network performance depends on the support of the end device. The subscribed router service is subject to the specifications of your subscribed broadband service, the wireless performance will be affected by many factors, including network specification of your router, the lay-out of your flat, other possible Wi-Fi interference and extraneous factors, the service cannot raise the broadband bandwidth in the installation address. Please access our NETVIGATOR website for details of our Home Wi-Fi Service and ensure that the selected Home Wi-Fi Service is compatible to your broadband line/network. We will not be liable for any loss or damage (including loss of connection) suffered by you on your subscribed broadband service arising by the provision of Home Wi-Fi Services.

2. The onsite inspection and Smart Home Consultation are provided by HKT Smart Living consultants within the offer period. Customers are required to pay HK$1,000 inspection fee in advance, which is only refundable by offsetting service fee upon successfully subscription to designated Smart Home Solutions. Each customer can only enjoy free Smart Home Consultation once at its service installation address.

3. Home Wi-Fi Service Maintenance Service does not cover damage or loss caused by misuse, abuse, neglect or unauthorised repair or modification.

4. This offer is only available to designated new consumer customers in designated residential area (whose service installation address has not been installed with any HKT Home Wi-Fi Service within 3 months prior to the service application date and with active and adequate broadband line/network), who have newly subscribed to designated Home Wi-Fi Service with not less than 24-month commitment period. Customers will be entitled to six-month service fee waiver for designated months during the commitment period.

5. This offer is only applicable to new consumer customers (whose service installation address has not been installed with any NETVIGATOR or LiKE1OO Broadband Service or HKT Home Wi-Fi Service within 3 months prior to the service application date) switching from selected Internet service providers to us. Customers must subscribe to designated NETVIGATOR Broadband Service and Home Wi–-Fi Service both with at least 24-month commitment period to enjoy Home Wi–-Fi Service six-month fee waiver for designated months during the commitment period plus free upgrade to 2x1000M Broadband Service during the commitment period. Bandwidth specification refers to network specifications of the subscribed services for the broadband line connected from the modem at your premises to the first piece of network equipment or central office of the NETVIGATOR network. 1000M Fibre-to-the-Home plans correspond to a maximum downstream bandwidth of 1000Mbps and maximum upstream bandwidth of 1,000Mbps. For 2x1000M Multi-Use Broadband Service, bandwidth specification corresponds to a maximum downstream bandwidth of 2Gbps and maximum upstream bandwidth of 1Gbps (by two (2) passive optical network modem ports of up to 1Gbps each). VLAN (Virtual Local Area Network) technology for 2x1000M Multi-Use Plan is disabled by default, unless Customer has requested NETVIGATOR to enable this technology. Actual speed experienced using the service will be less than the network specifications and affected by your device, technology, network and software used, network configuration and coverage, usage levels, international bandwidth and extraneous factors.