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Terms and Conditions
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According to Hong Kong's Fibre-to-the-Home ("FTTH") household penetration rate as reported by the Office of the Communication Authority in June 2021, HKT accounted for nearly 60% of household connections, ranking it first in terms of FTTH market share. Hong Kong Telecommunications (HKT) Limited is Hong Kong's first broadband service provider to offer 10G Fibre-to-the-Home Broadband service. NETVIGATOR is the first internet service provider in HK to provide "NETVIGATOR SHiELD" cyber security service to household customers. Awarded "The Best of IT Award" title 16 times by PC Market, making us Hong Kong's first choice of provider; for more details, please refer to here. Bandwidth specification refers to network specifications of the services subscribed to for the broadband line connected from the modem at your premises to the first piece of NETVIGATOR network equipment or central office. 10G Fibre-to-the-Home plans correspond to a maximum downstream bandwidth of 10Gbps and maximum upstream bandwidth of 10Gbps. 4x1000M Multi-Use Broadband Service corresponds to a maximum downstream bandwidth of 4Gbps and maximum upstream bandwidth of 2Gbps (by four (4) passive optical network modem ports of up to 1Gbps each). Actual speed experienced will be less than the network specifications and will be affected by your device, technology, network and software used, network configuration and coverage, usage levels, international bandwidth and extraneous factors. VLAN (Virtual Local Area Network) technology for 4x1000M Multi-Use Plan is enabled by default, unless Customer has requested NETVIGATOR to disable this technology. NETVIGATOR broadband service is only available in designated residential areas, subject to relevant terms and conditions. NETVIGATOR broadband service is provided by Hong Kong Telecommunications (HKT) Limited.
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