Home Wireless Service | Subscription

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Home Wi-Fi Service

Equips customers with one-stop home Wi-Fi services so that you can benefit from high speeds and smooth home wireless experience.

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Your need is very specific! Could use our Wi-Fi experts' advice?
(You may call one of our sales representatives on 2888 0008 for more information, or HKT's Customer Service Hotline 1000 for Technical Support.)

  • #The specified features of router models are applicable to Home Networking Wireless Service plan subscribed by new-joined customers after 4th June 2020 only.
  • The network specification applies to the router supplied. Actual speed experienced by a customer will be less than the network specifications and wired network specifications and will be affected by many factors including network specifications of your router, network specifications of your service, layout of your apartment, device used, technology, network and software used, network configuration and coverage and international bandwidth, as well as other Wi-Fi interference and extraneous factors.
  • Month-To-Month Rate of your service plans, applicable after expiry of your Commitment Period will be at our prevailing rates. For details, please visit Public Housing / Other housing. The rates are subject to change and HKT's decision shall be final.
  • If you terminate NETVIGATOR Home Wireless Service, you are required to give at least 30 days' prior notice by submitting a completed termination request form, available from one of our shops.
  • If a customer terminates the NETVIGATOR broadband service, or the broadband service is terminated by relevant service provider, the NETVIGATOR Home Wireless Service will also be terminated. You will be required to pay us an early termination charge if you terminate the service during the Total Commitment Period.
  • Terms & Conditions apply.
  • Picture is for reference only.
  • *The offers are only applicable to designated NETVIGATOR / LiKE1OO customers at designated estates.
  • vSmart Home Experience Pack (including a Samsung SmartThings motion sensor and an Aurora smart light bulb) does not include on-site installation and maintenance services. We will send a redemption SMS to customer's registered mobile number approximately 4-6 weeks after completion of the Samsung SmartThings Wifi Solution installation. Customers are required to redeem the products at a designated address during the period specified in the redemption SMS. Products are available while stocks last. In case of any dispute, Hong Kong Telecommunications (HKT) Limited reserves the right of final decision. If you have any enquiries, please contact the product supplier(s).