NETVIGATOR Email Service

NETVIGATOR email is a personal email service with unlimited storage and anti-spam protection, enabling NETVIGATOR customers to share, organize and keep up to speed across multiple platforms.

Customer Service
Enquiry on NETVIGATOR broadband service termination (This is not an application form for termination of NETVIGATOR broadband service)
Please provide the following information. We will get back to you shortly.
Name: *
NETVIGATOR broadband account number : *
Contact number: *
Email: *
 
* Mandatory fields

Note: To terminate the NETVIGATOR services (including extra services, broadband or 56K Dial-up service), please submit your termination request at least 30 days prior to your requested service-end date. If you terminate the services within the commitment period, you will have to pay for the early termination charge and other charges according to your service contract.

The personal data and other information (collectively, "Data") that you provided as a result of or in connection with this Form are collected, used and retained by the relevant service provider(s) of the services, being one or more of the members of the Group (being, HKT Limited and PCCW Limited and their respective subsidiaries, affiliates and associated companies), in accordance with the requirements of the Personal Data (Privacy) Ordinance (Chapter 486 of the Laws of Hong Kong), other applicable laws, rules and regulations relating to data privacy and the Privacy Statement of the HKT Group (www.hkt.com/legal/privacy.htmland of the PCCW Group (www.pccw.com/legal/privacy.html) (collectively, the “Privacy Statement”). The applicable terms and conditions of this Form, the Privacy Statement, and this Personal Information Collection Statement all apply to and govern our collection, use and disclosure of your Data.
Your Data is collected, may be used or maintained by and/or disclosed, at all times to the extent permitted under applicable laws, rules, regulations and licence requirements, to affiliates and/or related companies of the Group, their respective agents (including debt collection agent) and business partners, and/or applicable regulatory bodies or governmental authorities for purposes in connection with this Form, and complying with applicable laws, rules, regulations and licence requirements.
Please note that in the event you do not provide the Data marked with asterisks we may not be able to process with the matters under this Form.
Data not marked with asterisks is provided by you on a voluntary basis. In the event you choose not to provide such Data, your user experience may be affected if the requested Data is used to enhance or personalise the services offered or provided to you. You are entitled to access, correct or enquire about the Data held by us about you. If you wish to access, correct or enquire about any Data held by us about you, you can do so by writing to the HKT Group’s Privacy Compliance Officer (GPO Box 9896 or via email to: privacy@pccw.com) or the PCCW Group’s Privacy Compliance Officer (GPO Box 9872 or via email to: privacy@pccw.com).

I confirm all the information above is true and correct, and agree not to submit any untrue, misleading or incomplete information. I have read and agree to the above “Personal Information Collection Statement”. NETVIGATOR services are provided by Hong Kong Telecommunications (HKT) Limited, subject to relevant terms and conditions. For details, please click here visit NETVIGATOR’s website.