F5G-A Super Broadband

The world is entering a new era of communication, where fixed-line communication will play a more significant role. NETVIGATOR has consistently kept pace with the times, continuously enhancing service quality, and has become the first network provider in Hong Kong1 to meet the F5G-A standard2. This ensures a superior internet experience for users. In anticipation of the AI era, NETVIGATOR has proactively prepared to meet the higher demands for fixed-line broadband that will enable it to lead the AI trend.
The European Telecommunications Standards Institute (ETSI) released the “F5G Advanced Generation Definition(F5G-A)" in 2023, establishing new definitions for fixed networks. This represents a significant breakthrough in fixed networks, promising faster and more reliable network connections for homes, businesses, and public services.
Enhanced Fiber Broadband (eFBB)
Users can enjoy a network with a higher bandwidth using 50G PON technology, that provides a seamless experience whether watching ultra-high-definition videos, downloading large files, or playing games that require high-speed internet. Combined with a Wi-Fi 7 router, mobile internet speeds are faster, and multiple devices can connect to the network smoothly, enhancing the overall user experience.
Real-Time Resilient Link (RRL)
Network providers can offer ultra-low latency connections across wide areas, reducing latency to 1 ms. HKT's 50G PON technology achieves a one-way latency as low as 0.8ms3. Low latency is especially important for immersive interactive applications such as cloud VR or AR, otherwise it will affect the game and the real-time interactive experience.
Full Fibre Connection (FFC)
This will expand fibre infrastructure to more homes and businesses, connecting more devices. HKT's fibre network spans over 2.5 million kilometers, enough to circle the earth more than 60 times. Wider optical fibre coverage means that more areas can enjoy high-speed and stable networks.
For users of smart home and IoT devices, this will significantly improve connectivity and responsiveness between devices, enabling a more efficient home automation experience.
Guaranteed Reliable Experience (GRE)
Integrating message processing technology into network operations ensures automatic fault prediction and detection, big data network analysis, and automatic network fault switching and recovery, that enhances network reliability.
Optical Sensing and Visualisation (OSV)
This deploys optical sensors to collect data on network performance, traffic patterns, and potential issues, allowing real-time detection and prevention of line problems, significantly reducing network failures and repair times. It ensures stable connections, especially for long-duration activities like online gaming or live streaming.
Green Agile Optical-network (GAO)
Optimising network design for energy efficiency, including using energy-saving hardware, reduces unnecessary equipment, and implements energy-saving measures. According to ETSI, replacing old copper networks with passive optical networks can save over 50% in energy. This design not only meets environmental standards but also reduces heat generation, extends equipment lifespan, and lowers operational costs.
Faster and Smoother Browsing Experience
  • Adopting a new generation of XGS-PON network technology
  • Symmetrical downstream and upstream speeds
  • 2.5 – 10 times faster than 1000M bandwidth speed specifications4
Unleashing Ultra-High Performance on Mobile
  • Smoother network connections indoors and outdoors for mobile phones5
  • By connecting your mobile phone to the NETVIGATOR 's F5G-A Super Broadband#, and using a Wi-Fi 7 tri-band Router your internet speed is significantly improved
Optimise Network Performance
  • Perfectly matches revolutionary new Wi-Fi 7 technology
  • Provides a smooth network experience even with multiple devices connected simultaneously
Low Latency
  • 50G PON technology achieves one-way latency as low as 0.8 ms3
  • Meets the needs of immersive interactions such as cloud VR or AR
Network Coverage
  • F5G-A networks covers over 50,000 buildings and 2.4 million households across Hong Kong2
Wide Range of Routers
  • Enjoy comprehensive solutions and technical support for your Home Wi-Fi network plus 24/7 technical support, eliminate hassle and blind spots9
Learn more about Home Wi-Fi Service
Enjoy Smooth Connectivity Indoors and Outdoors and Unleash Ultra-high Performance on Mobile5,6
Our comprehensive fixed and mobile networks ensure that individual customers enjoy smooth connectivity both at home and on the go. When outside, customers can enjoy the convenience of 5G mobile communication through the 1O1O and csl. networks7. At home, by connecting to NETVIGATOR 's Super Broadband# via mobile devices, paired with a Wi-Fi 7 tri-band router, internet speeds are significantly improved, so the latest devices can fully utilise their ability to handle high-bandwidth demand applications such as video uploads/downloads and AI-generated images or4K/8K videos.
Enhanced Network Experience with No Network Congestion
With the rise of smart home technology, the number of smart home appliances is increasing. Coupled with multiple electronic devices per person, it is now common for households to have 20 or more internet connected devices, raising the demand for home broadband bandwidth.

NETVIGATOR 's F5G-A Super Broadband offers wider bandwidth compared to 1000M broadband, enable a smooth network experience even with multiple devices connected simultaneously.

The Wi-Fi 6E/7 Router, with its larger 6 GHz spectrum capacity and built-in network optimisation features, effectively deal with network congestion issues.
Preparing for the Future
Seize the Opportunity to Become an AI Master
The rise of generative AI is making daily life increasingly "AI-driven". NETVIGATOR 's F5G-A Super Broadband, with its wider bandwidth and low latency technology, empowers users to seamlessly utilise emerging AI tools, and unlock more creative possibilities.

NETVIGATOR 's F5G-A Super Broadband provides users with a revolutionary network experience that meets the demands of digital transformation and emerging technologies and prepares them for the future.

To help customers integrate AI technology into various aspects of their lives, each AI Store is staffed with professionally trained AI specialists who offer free AI-related information and guidance, to assist customers in understanding AI applications in learning, work, entertainment, and travel.
Diversified Valued Added Services
NETVIGATOR provides extra services such as the NETVIGATOR SHiELD, Norton Security, Norton Secure VPN, Norton Family Premier and Norton 360 to help protect your internet-connected devices against threats, while uHub plus allows you to retrieve your data from cloud storage anytime, anywhere.
One-stop Home Wi-Fi Service
NETVIGATOR understands your Home Wi-Fi needs and offers a comprehensive one-stop home Wi-Fi service. From planning and installation to maintenance, we handle everything for you. We also provide a selection of high-spec Wi-Fi 6E/7 routers. Combined with our F5G-A Super Broadband, this offers a superior overall network experience.
Great Home Entertainment
NETVIGATOR also works with Now TV to enable you enjoy top-notch home entertainment. Our reliable broadband service enables users to watch a variety of content ranging from infotainment and the latest dramas and shows to movies and international sports events broadcast in 4K quality8.
NETVIGATOR is also the best game buddy any gamer could have! The amazingly-fast, smooth and low-latency connectivity we deliver facilitates an absolutely ideal online gaming and live-streaming experience.
Excellent Customer Service
Customers can expect the prestigious of service via channels such as instant online chat, personalised accounts, frontline sales professionals and backend hotline support. Contact us at any time, any way you like – at your convenience.
Terms and Conditions
# Super Broadband refers to the NETVIGATOR fibre broadband service plan that meets the ETSI F5G-A standard.
  1. According to the public market information of major telecommunications service providers in Hong Kong as of 2 August, 2024, Hong Kong Telecommunications (HKT)' Optical Fibre Broadband is the first network in Hong Kong to meet the F5G-A standard in designated buildings.
  2. As of 31 December, 2023, HKT's fixed broadband has met the ETSI F5G-A standard in the fibre networks of 50,000 designated buildings.
  3. According to the average results of tests conducted by HKT in the network laboratory in July 2024, using a 50G broadband modem and optical fibre cable connected to computer equipment. The aforementioned latency values only apply to the relevant network servers. In other regions, network latency values may vary depending on the operational load and network traffic of individual network servers.
  4. Bandwidth specification refers to the network specifications of the subscribed Services for the broadband line connected from the modem at your premises to the first piece of network equipment or central office of the NETVIGATOR network. 2500M/5000M/10000M Fibre-to-the-Home plans correspond to a maximum upstream and downstream bandwidth of 2500Mbps/5000Mbps/10000Mbps respectively. Actual speed experienced using the Service will be less than the network specifications and may be affected by your device, technology, network and software used, network configuration and coverage, usage levels, international bandwidth and other extraneous factors. 2500M/5000M/10000M Fibre-to-the-Home plans depend on the support of the end device. The NETVIGATOR broadband service is provided by Hong Kong Telecommunications (HKT) and is only available in designated residential areas, subject to relevant terms and conditions. The comparison is 2.5 times/5 times/10 times the bandwidth speed specifications of the 1000M broadband service plan respectively.
  5. Required with the 1O1O / csl. 5G mobile service, NETVIGATOR F5G-A Super Broadband service, and Wi-Fi router.
  6. The 5G handset must support the latest Wi-Fi specifications
  7. Application of 5G mobile network services from 1O1O or csl. is required.
  8. Now TV service is provided by Now TV Limited. Customers are required to subscribe to the designated channel packs and SD/HD/4K Connection and Now TV Set-Top Box Rental Fee together in order to view the 4K version of the channels (including matches in 4K resolution). Designated matches will be delivered in 4K.
  9. Home Wi-Fi performance depends on factors such as the size of the apartment, the layout of the premises, the nature of the construction materials and other extraneous factors, and will vary depending on the area of coverage specified by the customers.