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AppleCare+

Protect your iPhone with AppleCare+.


Every iPhone comes with one year of hardware repair coverage through its limited warranty and 90 days of complimentary support. AppleCare+ for iPhone extends your coverage to two years from your AppleCare+ purchase date1 and adds unlimited incidents of accidental damage protection, each subject to a service fee of HK$228 for screen or back glass damage, or HK$788 for other accidental damage2.

Key Features
Service and support, all in one stop.

 
  • Priority access to Apple experts by chat or phone3
  • Same-day service in most major metropolitan areas worldwide4
  • Carry-in repair: Take your iPhone to an Apple Store or other Apple Authorized Service Provider4
 

Hardware coverage that even covers accidents.

 
  • Your iPhone
  • Battery1
  • Included cable
  • Unlimited incidents of accidental damage protection2, each subject to a service fee of HK$228 for screen or back glass damage, or HK$788 for other accidental damage
 

Answers to all your Apple software questions.

 
  • Using iOS and iCloud
  • Connecting to wireless networks
  • Questions about Apple-branded iPhone apps such as FaceTime, Mail, and Calendar
 

Legal
 
  • Service coverage is available only for iPhone and its original included accessories that are defective in materials or workmanship or for batteries that retain less than 80% of their original capacity.
  • Coverage begins on your AppleCare+ purchase date. AppleCare+ for iPhone provides coverage for unlimited incidents of accidental damage from handling. Each incident is subject to a service fee of HK$228 for a screen replacement or back glass damage, or HK$788 for other accidental damage. The fee for back glass damage service fee is only available for iPhone 12, iPhone 13, iPhone 14, and iPhone 16 models.
  • Local telephone fees may apply. Telephone numbers and hours of operation may vary and are subject to change.
  • Same-day service availability and options may vary by region and iPhone model. For international service, Apple may repair or replace your iPhone and iPhone parts with a comparable iPhone model or parts that comply with local standards. Service coverage is subject to AppleCare+ Terms and Conditions. See AppleCare+ Terms and Conditions for complete product details.
 
Get AppleCare+ benefits are separate from and in addition to the Apple Limited Warranty and any legal rights provided by consumer protection laws in your jurisdiction. Purchase of the plan is not required to purchase iPhone.

AppleCare+ is subject to acceptance of the Terms and Conditions.

In Hong Kong, Apple Asia Limited (“Apple”) is the obligor in relation to all obligations under this Plan apart from the Accidental Damage from Handling coverage. For the Accidental Damage from Handling coverage, AIG Insurance Hong Kong Limited (AIG HK) is the insurer under this Plan pursuant to a master agreement between Apple and AIG HK, under which such coverage is included as part of the Plan. Apple purchases this coverage from AIG HK as counterparty to the master agreement. Apple is not a licensed insurance agent and does not provide any advice in relation to the insurance coverage provided by AIG HK under the Plan. For complete details, see terms at apple.com/hk/en/legal/sales-support/applecare/applecareplus/apac-en.
Terms and Conditions
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