Tips for online subscription

Register for Broadband Service online - the convenient way! To enjoy comprehensive Broadband Service from NETVIGATOR!

Tips for online subscription

Register for Broadband Service online - the convenient way!

Subscribe to broadband service online in four simple steps
1 Enter your installation address so we can check service coverage Enter your installation address so we can check service coverage
2 Choose your preferred service plan Choose your preferred service plan
3 Enter and confirm the required information and pay with credit card Enter and confirm the required information and pay with credit card
4 Complete your application after payment Complete your application after payment
The pictures above are for reference only.
High-quality broadband for a smoother,
faster and more secure service experience
  • High-Quality
    Broadband Service

    NETVIGATOR combines Fiber-to-the-Home broadband connectivity with the strongest international bandwidth, Hong Kong‘s reliable network of Wi-Fi hotspots and an array of advanced extra services. We want you to enjoy your surfing experience anytime you want.

  • Hong Kong’s
    strongest international bandwidth

    NETVIGATOR customers reap the benefits of one of the world’s largest-scale global IP backbones – from PCCW Global. Ultra-high-speed service from NETVIGATOR enables Hong Kong users to access websites anywhere in the world for information, up and downloading, gaming and entertainment.

Register for service online – the convenient way!
Save time Save time
Livechat support Livechat support
Self-register for service Self-register for service
Limited-availability offers online Limited-availability offers online
Extra services of your choice Extra services of your choice
Online registration portal available 24/7 Online registration portal available 24/7
+
Terms and Conditions

The "Subscribe 1000M get an extra 1000M" offer is a limited time offer and is applicable to new consumer customers (whose service installation address has not been installed with any NETVIGATOR / LiKE1OO broadband service within 3 months prior to the application date) subscribing to designated NETVIGATOR broadband service with not less than 30-month commitment period online for designated estates with a designated Promo Code.  Customer must agree to the relevant terms and conditions, and allow us to complete the service installation within 30 days from the application date.  After the commitment period, unless customers have renewed their NETVIGATOR broadband service with a new commitment period, we will continue to provide customers with NETVIGATOR 2x1000M Multi-Use Broadband Service on a month-to-month basis at our prevailing monthly rate (without commitment period).  The bandwidth specification for NETVIGATOR 2x1000M Multi-Use Broadband Service corresponds to a maximum downstream bandwidth of 2Gbps and maximum upstream bandwidth of 1Gbps (by 2 passive optical network modem ports of up to 1Gbps each).  The actual speed you experience using the service will be less than the network specifications and affected by your device, technology, network and software used, network configuration and coverage, usage levels, international bandwidth and extraneous factors.  VLAN (Virtual Local Area Network) technology for 2x1000M Multi-Use Broadband Service is disabled by default, unless customer has requested NETVIGATOR to enable this technology.

 

"HK$500 OTO discount offer" is a limited time offer and is only applicable to new NETVIGATOR customers, whose service installation address has not been installed with any NETVIGATOR / LiKE1OO Broadband Service within 3 months prior to the application date. To enjoy this offer, customers must newly subscribe to designated NETVIGATOR Broadband Service with at least 12-month commitment period for designated estates and allow us (Hong Kong Telecommunications (HKT) Limited (“HKT”)) to complete the service installation within 30 days from the application date. Each service installation address is entitled to this offer once. Customers must settle the monthly service fees by credit cards. Eligible customers are entitled a HK$500 OTO discount offer, which offer is subject to relevant terms and conditions and  only applicable to any net purchase of OTO products at HK$1500 or above at dedicated OTO e-shop, and it is not applicable to the purchase of display unit and cannot be used in conjunction with other promotional offers. The discount offer must be used on or before 31/12/2021. We are not the supplier of any products on OTO e-shop, and we do not guarantee the successful redemption of the relevant products on OTO e-shop or the quality of any products and services. We will not be liable for any aspect of the above products, and will not be liable to you or any other person for any loss arising from such products. In case of any dispute of this offer, HKT’s and/or OTO’s decision shall be final. If you have any enquiries about the products, please contact OTO directly. HKT is not the manufacturer or supplier of the above products, and shall not in any way be liable to any loss or damage which may incur in relation to the products (including, without limitations, product liability, suitability and quality).

 

The "1-year service fee waiver" offer is a limited time offer, only applicable to new consumer customers (whose service installation address has not been installed with any NETVIGATOR / LiKE1OO broadband service within 3 months prior to the application date) subscribing to designated NETVIGATOR broadband service online for designated estates. Customer must agree to continue to use NETVIGATOR broadband service for at least 36 months and to the relevant terms and conditions, and allow us to complete the service installation within 30 days from the application date. The 1-year service fee waiver will apply to designated months during the commitment period of the NETVIGATOR broadband service. Such fee waiver does not apply to any other services (e.g. Extra Services, Now TV services and New Media services) you may have subscribed to under your NETVIGATOR Application. These other services will be charged as per the NETVIGATOR Application and Service Guide. NETVIGATOR broadband service is provided by us, Hong Kong Telecommunications (HKT) Limited, and it is available only in designated residential areas.

 

The "1-year Norton Secure VPN service" is a limited time offer and is available to new consumer customers subscribing to designated NETVIGATOR Broadband Service for designated estate. This offer cannot be used in conjunction with other promotional offers or discounts, nor be transferred. This offer will entitle customers to Norton Secure VPN Service for one device for free for 12 months ( by way of a 12-month service fee waiver), which includes features such as anonymous browsing and Wi-Fi security.  Norton Service is provided by NortonLifeLock Inc., as an Extra Service of NETVIGATOR Broadband Service, subject to the relevant terms and conditions, including but not limited to the "General Terms of Use of Norton Services" (available at www.netvigator.com/General-Terms-Norton-eng ). During the said 12-month period, customer must continue to use his / her NETVIGATOR Broadband Service, failing which the customer will not be able to use the Norton Secure VPN Service, without compensation or liability to us (Hong Kong Telecommunications (HKT) Limited) whatsoever.If the customer’s NETVIGATOR Broadband Service is terminated for whatever reason, his / her Norton Secure VPN Service will also be terminated at the same time, without compensation or liability to us whatsoever.After expiry of the said 12-month period, we will continue to provide the Norton Secure VPN Service on a monthly basis (without commitment period) at its prevailing standard monthly fee (currently at HK$18), unless the customer has given us not less than 30 days’ prior written notice prior to the expiry of the 12-month period for termination of the Norton Secure VPN Service.To terminate Norton Secure VPN Service, customers are required to give us not less than 30 days’ prior written notice.We reserve the right to cancel and/or vary this offer without prior notice.In case of any dispute in relation to this offer, our decisions shall be final, binding and conclusive. 

 

 Home Wi-Fi performance depends on factors such as size of apartment, layout of premises, nature of construction materials and extraneous factors, as well as area of coverage specified by the customer.
NETVIGATOR Broadband Service and HKT Smart Living Home Networking Wireless Service are provided by Hong Kong Telecommunications (HKT) Limited and are only available in designated residential areas, subject to relevant terms and conditions. Visuals are for reference only.

 

"Nintendo Switch bundle pack" is a limited time offer and is only applicable to new customers residing in designated estates whose service installation address has not been installed with any NETVIGATOR / LiKE1OO Broadband Service within 3 months prior to the application date. Customers must subscribe to designated NETVIGATOR Broadband Service with at least 36-month commitment period and allow us to complete the designated service installation within 30 days from the application date. Each service installation address is entitled to this offer once. Customers must settle the monthly service fees by authorized credit cards. Eligible customers are entitled to one Nintendo Switch bundle pack (One Nintendo SwitchConsole (with Neon Blue and Neon Red Joy-Concontrollers), and one designated Nintendo SwitchGame). The specifications of such products are provided by the relevant manufacturer and are for reference only. We, Hong Kong Telecommunications (HKT) Limited, are not the supplier of such products and will not make any guarantee of the quality of products and services. We will not be liable for any aspect of the above products, and will not be liable to you or any other person for any loss arising from such products. In case of any dispute, our decisions shall be final. If you have any enquiries about the products, please contact the relevant manufacturer.

 

+Broadband Service Installation Fee Waiver offer is a limited time offer, and is only applicable to new consumer customers (whose service installation address has not been installed with any NETVIGATOR / LiKE1OO broadband service within 3 months prior to the application date) subscribing to designated NETVIGATOR broadband service online for designated estates and any Installation Service Fee waiver will be up to HK$680 only. Customer must agree to continue to use NETVIGATOR broadband service for at least 24 months and to the relevant terms and conditions, and allow us to complete the service installation within 30 days from the application date. NETVIGATOR broadband service is provided by Hong Kong Telecommunications (HKT) Limited, and it is available only in designated residential areas.

 

Live ChatNeed Assistance?